Computer, Hardware and Software Maintenance PDF Print E-mail

Our main objective in providing a support and maintenance services is to make the downtime shorter by rectifying the problem as soon as possible. We can safely and securely administer your network via the Internet for a few ringgit per day, call and ask how. Our technicians are experienced, certified, but more importantly they are good in solving problem. our mission is to introduce the professional onsite computer service systems and methodologies from large companies to small businesses in Kuala Lumpur

We’ll do our best in educating our customer’s hand-on their computer problems so that they can do the first level troubleshoot. PROGRESSVEST SDN BHD provides on-site repairs and services for computers and networks.  


Is Outsourcing Your IT Services The Right Choice For You?

As the owner or manager of a small company, you have probably entertained the thought of outsourcing some aspect of your business. The benefits of outsourcing seem obvious, touted by experts across numerous industries as the answer to cutting costs for business functions ranging from information technology to accounting, marketing and human resources; it seems possible that you could run an entire company without ever hiring a single employee.

Our maintenance Include:

  • Maintain all IT peripherals
  • Maintain and troubleshoot PC and printer
  • Maintain, Configure and troubleshoot server
  • Internet and network troubleshoot
  • Email Problem
  • Install and configure any software or application
  • 24 hours On-Call support
  • Restructure Networking and Cabling


The Reasons
According to the Outsourcing Institute's Outsourcing Index 2000, there are many reasons why companies outsource. Here are some of the top reasons:


  • Reduce and control operating costs.
    When you outsource, you eliminate the costs associated with hiring an employee, such as management oversight, training, health insurance, employment taxes, retirement plans etc.
  • Improve company focus.
    It is neither practical, nor possible to be a jack of all trades. Outsourcing lets you focus on your core competencies while another company focuses on theirs.
  • Gain access to exceptional capabilities.
    Your return on investment is so much greater when you outsource information technology to a firm that specializes in the areas you need. Instead of just the knowledge of one person, you benefit from the collective experience of a team of IT professionals. Outsourced IT companies usually require their IT staff to have proper industry training and certifications as well.
  • Free internal resources for other purposes.
    You may have someone in your office that is pretty good with computers or accounting, but most likely these were not the jobs he or she was hired to do. If they are spending time taking care of these things, who is doing what they were hired to do? Outsourcing allows you to retain employees for their highest and best use, rather than wasting their time on things that may take them longer than someone who is trained in these specific areas.
  • Resources are not available internally.
    On the flip side, maybe you don't have anyone in your company who can manage your IT needs, and hiring a new employee is not in the budget. Outsourcing can be a feasible alternative, both for the interim and for the long-term.
  • Maximize restructuring benefits.
    When you are restructuring your company to improve costs, quality, service, or speed, your non-core business functions may get pushed aside. They still need to be handled, however, and outsourcing is an optimal way to do this. Don't sabotage your restructuring efforts by failing to keep up with non-core needs.
  • Function difficult to manage or out of control.
    This is definitely a scenario when outsourcing to experts can make a big difference. But don't make the mistake of thinking you can forget about the problem now that it's being "handled." You still need to be involved even after control is regained.
  • Make capital funds available.
    By outsourcing non-core business functions, you can spend your capital funds on items that are directly related to your product or your customers.
  • Reduce Risk.
    Keeping up with technology required to run your business is expensive and time consuming. Because professional outsourced IT providers work with multiple clients and need to keep up on industry best practices, they typically know what is right and what is not. This kind of knowledge and experience dramatically reduces your risk of implementing a costly wrong decision.